Zojirushi

Replacement filters and parts may be ordered from our online Zojirushi Store or from our Customer Service Department by calling 800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST. Please have the model number ready when calling.

Q2.

Where is my nearest Service Center?

A2.

Please see a list of our Authorized Service Centers to find your nearest Service Center. Please have the model number ready when calling.

Q3.

Do the UltraSlim® Air Purifiers remove dust?

A3.

Yes, the UltraSlim® Air Purifiers remove dust, pollen and smoke* from the air. (*Toxic substances of tobacco (e.g. Carbon Monoxide) cannot be removed.)

Q4.

How thin are the UltraSlim® Air Purifiers?

A4.

Both UltraSlim® Air Purifiers are very thin, hence the name. The smaller model (PA-LTC10) is 5-1/4 inches thin. The larger model (PA-MTC14) is only 5-1/8” thin!

How quiet are the UltraSlim® Air Purifiers?

A5.

They are very quiet, which make them perfect for the bedroom. The smaller model (PA-LTC10) is 27dB on low setting. That’s quieter than a soft whisper! The larger model (PA-MTC14) is only 21dB on low setting. See how quiet they are by comparing the noise level listed on our website with the chart below!

Look how quiet they are!!
Noise Level Comparison Chart:
20dB	Bedroom at night	50dB	Quiet office
30dB	Soft whisper	60dB	Normal speech
40dB	Inside a library	70dB	Vacuum cleaner

Q6.

How long do the filters last?

A6.

They last up to 2 years under normal operating conditions. The larger model (PA-MTC14) also has a Filter Replacement Indicator to let you know when it’s time to change the filter.

If none of these answered your questions, please contact our Customer Service Department at 800-733-6270, M-F 8:00 a.m. to 5:00 p.m. PST or by e-mail here.

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