Product Inspirations – Micom Water Boiler & Warmer (CD-WHC40)

Our Product of the Month is our new Zojirushi Micom Water Boiler & Warmer (CD-WHC40)–perfect for home or office!

This water boiler looks great on a kitchen counter or conference table. It has a stylish, clear-coated stainless body, with an easy-to-read water level gauge, a swivel base and sturdy handle.

It’s also packed with convenience and safety features. It comes in a generous 4-liter capacity and has a rust-resistant stainless steel interior that is not-coated, unique among all of Zojirushi’s other water boilers. For those wishing to avoid nonstick coating, this stainless steel interior offers a durable and easy-to-clean alternative. To make storing the product more convenient, the Power Cord is detachable. All surfaces that come into contact with your hot water are BPA-free.

The water boiler is innovatively designed with a microcomputer chip that controls the way water is heated and kept warm. It heats water to one of four selectable keep warm temperatures—208°F, 195°F, 175°F and 160°F. Delicate teas are best brewed at 160°F, while 175°F is the ideal brewing temperature for green teas. Oolong tea is best brewed at 195°F, and at 208°, the hot water is great for brewing black teas and herbal teas. At 208°F, water is also at the ideal temperature to make coffee, instant noodles or oatmeal and to blanch vegetables.

This water boiler also comes with the optional Quick Temp mode, one of Zojirushi’s signature features. Using this feature, water is quickly heated to either 195°F, 175°F or 160°F without first bringing it to a boil, saving energy and a significant amount of time. The easy-to-read LCD panel shows the actual water temperature at all times, and the control panel allows you to easily dispense hot water by first pressing the UNLOCK button, then the DISPENSE button.

Brewing classic Japanese Sencha tea is easy using this water boiler when set to 175°F Keep Warm. At a slightly higher temperature of 195°F, Fresh Fruit Tea is perfectly brewed. And at the highest temperature, Houjicha, or roasted green tea, brews perfectly at 208°F. This water boiler lets you blanch vegetables for delicious salads, too. Try out our Okra, Asparagus and Cherry Tomato Salad, with veggies blanched at 208°F.

The CD-WHC40 has multiple safety features including an easily detachable lid, which makes disposing water safe, an automatic dispense lock and auto shut-off.

We love this new water boiler and are sure you will, too. Let us know how you use it in the comments below!

The Voices of Zojirushi – Manny!

We hope you’ve enjoyed the past few posts about our team members. This month, we get an inside view into Manuel, one of our Repair Technicians. Manual, who goes by Manny, is one of the newer members of the Zojirushi family, having been with the company for two years.

We caught up with Manny and learned more about his experiences with Zojirushi.

Manny, tell us what inspired you to work at Zojirushi?

I had previously worked for a Japanese company and I really enjoyed learning so much from a new culture. Being a Latino, I felt an affinity for Japanese culture, and knew that I wanted to continue in a Japanese environment.

Miso ramen with tender pork chashu

Since you find Japanese culture so interesting, tell us a bit about your experience with Japan. Have you ever been to Japan? What’s your favorite part of the culture and food? 

I’ve never been to Japan but it’s definitely a place I would like to visit in the near future. My favorite Japanese food is miso ramen with a combination of chashu. The most interesting experience I have encountered is leaning the culture, the food, and the language.

How do you find Zojirushi’s Japanese heritage and your position at the company embodies the company’s mission–Creating a Quality of Life–for customers?

As a technician I represent the company, so I take my repairs very seriously, making sure that the quality of my work meets Zojirushi’s high standards. [That attention to detail is a really important part of Zojirushi’s heritage.] We try to create a good quality of life with our products and I believe our vacuum bottles inspire customers to take care of the environment, because not every plastic bottle gets recycled. Global warming is happening and we have to take care of our planet because we only have one.

A cache of rice cooker pans from current and discontinued models, used when performing testing on customers’ rice cookers

Much of our product design focuses on practicality, quality, craftsmanship, sustainability and stylishness. Do you have a favorite product? And what would you like to see as the next great Zojirushi product?

I would have to say the bread machine is one of my favorite products. It has evolved from a practical product to this amazing multifunctional bread machine. Also, consumers are really liking pressurized multicookers because it reduces a lot of the cooking time, so I would have to say a ‘ZojiPOT’ would be awesome to have in our lineup.

Manny, thank you so much for sharing your experiences with us. We have to know, since you love food and Zojirushi products. Do you have a favorite Zojirushi recipe? How did it turn out?

The lemon pound cake is my favorite recipe. I would like to see if a customer can make a great Mexican rice recipe. I would definitely try that!

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Thanks to Manny for sharing with us, and we hope you enjoyed meeting him! Stay tuned for next month’s Voice of Zojirushi.

Product Inspirations – Induction Heating System Rice Cooker & Warmer (NP-HCC10/18)

Rice cookers are our flagship product, and over the years, we’ve created rice cookers with superior technology married with practical features and stylish design. Our Induction Heating System Rice Cooker & Warmer (NP-HCC10/18) beautifully combines these three elements to prepare perfect rice, every time.

The Induction Heating System Rice Cooker & Warmer comes with nine menu settings, including White Rice, Jasmine, Mixed, Sushi, Porridge, Sweet, Brown, GABA Brown and Quick. Additionally, the White Rice menu setting can be customized by selecting from three textures, including regular, softer and harder. For each of these menu settings, the triple heater surrounds the thick inner pan on the bottom, sides and in the lid, evenly cooking the rice.

Along with the triple heater, this rice cooker utilizes induction heating (“IH”) technology. Unseen beneath the surface of the rice cooker, coils create a magnetic field which helps rapidly heat the thick inner cooking pan. Because of this structure, an IH rice cooker responds quicker and can heat faster than a non-IH, allowing more precise temperature control.

These fine adjustments during the cooking process are also what makes this rice cooker perfect for cooking GABA brown rice. GABA, which stands for gamma aminobutyric acid, is a beneficial nutrient that is activated when brown rice is soaked and warmed prior to cooking. This Induction Heating System Rice Cooker & Warmer’s GABA Brown setting takes care of heating and soaking the rice for longer lengths of time and at a low temperature to activate the rice before cooking it. Whether you’re cooking GABA brown rice or traditional brown rice, we love this Brown Rice recipe for the delicious and fluffy result.

Cooking white rice is also an art in this rice cooker. Our classic White Rice recipe ensures a perfect result every time. Be sure to correctly measure and wash the rice prior to cooking, following our easy instructions.

Preparing sushi is also easier when starting with this rice cooker, as the Sushi setting results in no-fail rice each time. Once the sushi rice is ready, simply mix it with the ingredients in our recipe and use for rolls or chirashi bowls. Tofu Jasmine Fragrant Rice is also ideally prepared in this rice cooker, as the aroma and length of the grains of the jasmine rice is wonderfully preserved during cooking. And for a really authentic taste of Japan, Sweet Rice Cooked with Adzuki Beans is beautifully started in this rice cooker. Even unique dishes such as Dijon Shrimp and Tomato Rice are a joy to make with rice cooked in the Induction Heating System Rice Cooker & Warmer. Really, there are so many recipes that are easy to cook with this rice cooker!

The rice cooker comes in two sizes, 5.5 cups or 10 cups, and features an easy-to-read LCD control panel and a stylish stainless steel body with an easy-to-clean clearcoat finish. The nonstick inner pan and inner lid are removable and fully washable, making them both easy to clean with mild dish detergent and warm water. The machine comes with a delay timer that lets you have rice ready when needed. For example, you can set the program in the morning and come home to hot rice, just prepared. And the Keep Warm and Extended Keep Warm settings keep the cooked rice warm until it’s ready to serve.

The Induction Heating System Rice Cooker & Warmer is made in Japan and comes with a rice measuring cup, spatula and spatula holder.

We know you’ll love this rice cooker! Let us know about your favorite recipe in the comments below!

The Voices of Zojirushi – Amy, Social Media Manager!

We have a wonderful treat this month – a chance to get to know Amy, Zojirushi’s Social Media Manager!

Amy started at Zojirushi as a Customer Service Representative and then became part of the Marketing Team managing the Zojirushi social media accounts on Instagram, Facebook and Twitter. Amy’s multifaceted passion for connecting with Zojirushi customers and fans is just one of reasons we’re excited to share her with you!

Amy, you’ve been with Zojirushi for a while now, and have a unique perspective about the products, customers and company goals. What do you see as Zojirushi’s corporate values and how do you believe they’re embody in the products and services?

It’s all about dedication to the customer experience. We know you can’t see it, but Zojirushi products are R&D’d to within an inch of their lives! Our commitment to creating innovative products manufactured to the highest standards is our lifeblood. We are always striving to exceed the expectations of our customers, because we want Zojirushi products to be a reliable part of their owners’ lives. We think that the quality of the products produced by this madness is evident. It’s always a pleasure when customers tell us they are still happily using a rice cooker or breadmaker we produced in the 80s!

There’s still a lot of these breadmakers kicking around!

How do you see your position at Zojirushi create a better quality of life for our customers, which is part of Zojirushi’s mission?

The Zojirushi experience doesn’t end when the customer exits the retailer’s door. Our social media presence is an opportunity for us to continue educating the customer about the product, and supply fun and useful things like recipes that let them find new ways to enjoy it. It’s also an invaluable tool for connecting with customers, because reaching out to us is so easy and instant—no phone call required.

Our corporate tagline is Inspirations from Everyday Life. How do you believe Zojirushi products inspire customers?

Just ask our customers and Zojirushi evangelists! The quality and functionality of our products inspire fans—we’ve heard many times that customers feel like they’ve stumbled upon something really unique and different, and they love to share that discovery with others. Not all customers find our brand the same way; for instance, someone who purchases and loves our Stainless Mug may not know that we also manufacture world-class rice cookers. But because our commitment to manufacturing products only at the highest standards, customers know that no matter what they’re eyeballing in our catalog, it will be made and function with Zojirushi quality.

Beef tataki

You must have been inspired by something yourself to feel so passionate about Zojirushi! Was it a trip to Japan or something about Japanese food or culture that you love?

I’ve been to Japan twice, once when I was 18 for a month-and-a-half to participate in a Japanese language-learning program, and once last year for a handful of days to visit Zojirushi Corporation headquarters in Osaka, where I had the opportunity to tour the factory and learn a little more about how our water boilers and rice cookers are assembled. The most interesting experience I have had while in Japan was visiting the onsen (hot springs) in Odaiba, because communal bathing is not a typical American experience. As for food, I love all types of Japanese food—sushi, ramen, soba, takoyaki, okonomiyaki, sukiyaki, yakitori, gyudon… neatly individually-wrapped portions of various wagashi—but there’s something about really fresh, perfectly seared cold beef tataki served with a bright and refreshing citrus sauce that always hits the spot. (Shout out to izakaya-style restaurant Kappo Honda in Fountain Valley, CA, whose beef tataki is on point!)

If you could tell people one great thing about Zojirushi, what would it be?

We are a relatively small company, and the ties between employees are close. Many employees have been with Zojirushi America since we opened our office here in 1987 (or maybe even before then) and have shared a lot of history together. Our company president, Mr. Yamasaki, is right up the hall—if an employee wants to chat with him, he’s available to listen. Our staff is also a diverse one that speaks many languages—Japanese and English, of course, but also Spanish, Tagalog, and Vietnamese—and boasts a variety of personalities. Zojirushi America is full of incredible people, and it’s a big part of what makes working here a pleasure.

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We love working with Amy, and we hope you’ve enjoyed getting to know her this month. Stay tuned for our next Voice of Zojirushi!

The Voices of Zojirushi – Nao, Sales Associate Supervisor

Spring time is full of freshness, and so are the ideas we’ve recently heard from Nao, our Sales Associate Manager. Nao is based out of Torrance and her history of growing up and living in Japan and the United States offers us a unique perspective about Zojirushi across two countries!

We started with the good stuff when speaking with Nao, and that is…what’s your favorite Zojirushi recipe?

Butter mochi! It turned out great and a fellow employee recommended that I finish the butter mochi in the oven so the coconut on the top gets crispier. So good!

Butter mochi is a great recipe to make in our breadmakers. Are there other Zojirushi appliances that you like and would recommend to our customers?

Water boilers – they’re a luxury that goes unnoticed. At any time of the day, one press of the button gives you the perfect hot water for your needs.

Butter Mochi

How do you feel like that quality of the water boiler helps our customers, especially when you think about our company’s tagline – Inspirations from Everyday Life?

We continue to make products that makes life a little bit easier in this busy day in age. Plus the fact that we focus on high quality and stylish designs.

So how does that sense of ease, quality and stylishness translate into how you work with your customers and the role you have within the Zojirushi organization?

Sales associates work closely with retailers to determine their needs, answer their questions about our products and recommend the right solutions. We try to promptly resolve complaints and ensure maximum satisfaction. To achieve this, we stay up-to-date with product features and maintain high standards in customer satisfaction. Customer satisfaction is our first priority. It’s all about our corporate philosophy of Creating a Quality of Life.

It sounds like you’ve been inspired by your time at Zojirushi. How did you join the organization?

It just so happened that Zojirushi moved to Torrance when I was looking for a job.  I was familiar with Zojirushi since I was surrounded with Zojirushi products growing up.

Zojirushi’s discontinued air purifier

So, you grew up in the United States and Japan?

Yes, I have been to Japan many times. In fact, I have lived back and forth between the United States and Japan. I was born in Japan and first came to the United States when I was 4 years old. I lived here for 5 years and went back to Japan when I was 9. I was able to experience Japanese culture by attending local elementary school. At age 12, I came back here and stayed until I graduated college.  Then, I decided to live in Japan by myself. At first, I had a difficult time adjusting living in Japan all alone not knowing what to do next. But in the end, after 6 years, I loved it. The best part about Japan was the delicious food without spending too much money. My favorite food is sushi!

And are there any products that you think Zojirushi should make as part of their next innovations?

It’s not a new product but I would like the air purifier to come back. It feels good to have clean air in the room. I’m sure as Zojirushi grows, they’ll keep making new things with new idea.

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We strive for the same ideas that Nao brings to our organization–product innovation, customer service and a great working environment. We hope you’ve enjoyed learning a bit about Nao. Stay tuned for more fun anecdotes with the rest of our team!