We love our Induction Heating System Rice Cooker & Warmer (NP-HCC10/18)! It’s one of our flagship products, and we love it for its stylish looks, great technology and ability to make perfectly cooked rice, every time.
This rice cooker comes in a stylish dark stainless steel color and is available in two sizes, (up to) 5.5 or 10 cups. The induction heating technology allows this rice cooker to make super-fine temperature adjustments for precise heating, and turns the pan into an instant, all-over heat source for even and consistent cooking. The NP-HCC10/18 is great for cooking many types of rice, from short-grain to long-grain jasmine rice, and even make GABA brown rice using a special setting on the rice cooker that increases the nutritional value of the rice. Menu settings on the front panel make it easy to decide which type of rice and the texture you’d like your rice cooked to. The delay timer and keep warm settings make it easy to have your rice ready at a certain time, and kept warm so that it’s fresh when you’re ready to eat. Cleaning and maintaining this rice cooker is a snap—the exterior is easy to wipe down, and the interior lid and non-stick inner pan can be removed for washing.
We’ve gotten great feedback on Amazon.com from our owners since launching our Induction Heating System Rice Cooker & Warmer (NP-HCC10/18) in 2015.
Leslie Christopher gave the rice cooker a five-star review, saying, “This product is worth every penny. Before purchasing the rice cooker, we read a review on Forbes and it stated that it was the one kitchen appliance that actually cooks something BETTER than you can by hand. We now have four or five different kinds of rice on hand – jasmine, basmati, brown, sprouted, wild, etc. I can quickly make white rice for our son and then make a batch of brown sprouted rice for the rest of the guests. I can make dried beans from scratch, and then freeze them. I have made steel cut oatmeal, too. Please purchase the rice bowl for washing the rice, and you will be pleasantly surprised. Perfect every time!”
LCBrowning also gave the rice cooker a five star review: “I started using my new rice cooker right out of the box. Best rice I’ve ever made. I watched the Zojirushi online movie of how to use and wash my rise ahead of cooking. We are never to old to learn something new…”
We’re so happy to know that they love this rice cooker, and we know you will, too. To learn more about this rice cooker, check out our product video and our website. As always, be sure to share your recipes with us!
Would it be possible to cook other vegetables, even maybe potato chunks, in my Zujiroschi 5.5 cup IH cooker??
Hi Sherry, if you own the NP-HCC model, you can cook small amounts of other ingredients with rice by following the guidelines on page 12 of your user manual for Mixed Rice under ‘How to Cook Rice: Tips to Cooking Various Rice Menus’. Unfortunately we have not tested cooking other ingredients alone (potatoes, etc.) and can not recommend it as there is no optimized setting for doing so.
Where I can purchase a replacement bowl for my NO-HBC10? How much?
Hi Cherry, you can purchase it from our online Parts & Accessories store: https://www.zojirushi.com/app/spare_parts/item/8-NPH-P261
I really want this cooker! Do you have an overseas model that can run on 220V? I live in Norway
Hi, would you mind contacting our international office in Japan? They would be more familiar with the availability overseas, thank you!
The Keep Warm could keep rice moisture after 3-4 hours, I probably need to buy the lid set. I searched it but couldn’t find a match. Where can I buy “zojirushi rice cooker np-hbc10 lid”? Thanks.
Hi Son, thank you for using our rice cooker! If you’re looking for the inner lid, it can be purchased from our online store here: https://www.zojirushi.com/app/spare_parts/category/list
The entire lid cannot be replaced. Please let us know if you have difficulty finding the inner lid!
Where do I find the warranty form to fill out for my MICOM Umami Rice Cooker & Warmer NS-YAC10.
Hi there, thank you for reaching out to us. You do not need to register for warranty, but you may register your product here: https://www.zojirushi.com/app/registration/entry.
I want to register the warranty with Zojirushi.
This is your customer,,I just got my order of cap rubber band yesterday (I order two),but it does not fit ,may be is another problem. I think I should order a new thermos bottle. May I return my order? Do I have to pay shipping fee? Please Email to me. My Email address: email@example.com Thank you! CathyWang
Hi Cathy. Please contact our customer support team at firstname.lastname@example.org. Thank you.
Hi. We love our ns-laq05. We just noticed some burning on the heating element. What’s the best way to clean it back to nice shiny silver again?
Hi Matt, you can use a fine sandpaper dipped in water to lightly polish, but the best way to keep it nice shiny silver is to wipe the exterior of the inner pan before placing it in the rice cooker. The model NS-LAQ05 is not a US model, so please refer to your instruction manual for further cleaning information!
Can u cook instant rice and at what setting
Our rice cookers are not designed to cook any type of instant or parboiled rice, as this rice is considered already partially cooked and would result in mushy and overcooked rice.
We do not recommend cooking anything other than rice and the grains we have tested in our rice cookers.: http://www.zojirushi.com/grains/index.html.
Please let us know if you have any other questions!
Hi, I saw a ZOJIRUSHI NP-HBC10 Induction Heating System Rice Cooker/Warmer 5.5 Cup. But I did not see this serial number NP-HBC10. 1. Does Zojirushi produce this one or is it fake?
2. What is different between Induction Heating System Rice cooker and Pressure Induction Heating? Are they 2 different kinds of technology?
Hi Son, the NP-HBC10 has been discontinued and replaced with NP-HCC10. They are similar models, but the NP-HCC comes with a new Jasmine setting. The Pressure IH actually applies pressure while it’s cooking; every different way to cook. Our newest Pressure IH model is the NP-NWC10/18, you can find more about it here: https://www.platinumricecooker.com/ Please let us know if you have any other questions!
Can the NP-HCC10/18 model cook steel cut oats as well as quinoa?
Hi Maxine, the NP-HCC10/18 can cook steel cut oats. However, we have not tested quinoa in this model. For instructions on how to cook steel cut oats and grains that we have tested in our rice cookers, please click here: http://www.zojirushi.com/grains/index.html.
Please let us know if you have any other questions!
My inside pot/pan for this model is scratched (within 2 years of careful use). How do we get a replacement? I have looked everywhere and this is the only place that has a replacement. Any help would be appreciated!
Hi Glen, overtime and use some wear is expected to occur on the pan. If the pan only has some scratches it can be used as is safely. All the materials used with our products are carefully selected and tested; they are completely safe. If you would like to replace the pan, the replacement part are available on our parts and accessories shop: https://www.zojirushi.com/app/spare_parts/category/list
I hope this helps!
Can the HCC10/18 cook GABA rice using long grain brown rice? (Long grain brown is the most common where I live.)
Hi Richard! The GABA brown rice setting is for use with short grain brown rice. Long grain brown rice will be overcooked when the GABA setting is used. Hope this helps!
l love my NP-HBC18, it has been many wonderful years, recently the AC125V/15A fuse has blown, I research and just can’t seem to find it locally here in Sacramento California, can you assist me to locate the fuse?
Hi Chris, unfortunately we are unable to provide internal parts however, any of our Authorized Service Centers will be happy to assist you in repairing your rice cooker. Please reach out to your nearest one: https://www.zojirushi.com/app/service_centers
We hope this helps!
Hi there, my IH used to make a sound when I set the timer and hit “start.” But now for some reason it stops to make any sound. I wonder if I by mistake altered the original setting? How may I restore the original setting? Please kindly advise. Many thanks!
Hi Ching, it sounds like the melody alert was switched to mute. Try plugging in the rice cooker then pressing and holding the TIMER button and it should change to the melody alert. If this doesn’t work, then please reach out to our Customer Service Team and they can help with troubleshooting!
I cannot find the instruction manual for my NP-HCC18 and I am not able to open the downloaded file for the online manual.
Can you maybe guide me as to where I can find this menu online and download it so that I can use it?
Hi Wendy, the manual for your NP-HCC18 can be downloaded here. If the manual doesn’t automatically download and save on the download file on your computer, then please reach out to our Customer Service Team and they will be happy to send you a copy via email.